Privacy Policy

1. Introduction

MathStar ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our maths practice platform.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

2.1 Personal Data

We may collect personal information that you voluntarily provide to us when you register for an account, such as:

• Name and email address
• Billing information (processed securely by Stripe)
• Child's name and year group (for parent accounts)
• School information (for school accounts)

2.2 Usage Data

We automatically collect certain information about your device and how you interact with our platform:

• Device information (browser type, operating system)
• IP address and location data
• Usage patterns and progress data
• Cookies and similar technologies

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain our service
• Track progress and generate reports
• Process payments securely
• Send important updates and notifications
• Improve and personalize your experience
• Detect and prevent fraud
• Comply with legal obligations

4. Children's Privacy

MathStar is designed for children under parental supervision. We comply with the UK Children's Code (Age Appropriate Design Code) and COPPA requirements:

• We obtain parental consent before collecting information from children under 13
• Parents can review, update, or delete their child's information
• We don't require children to disclose more information than reasonably necessary
• We don't use children's information for behavioral advertising

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of data in transit and at rest
• Regular security assessments and penetration testing
• Access controls and authentication requirements
• Secure payment processing through Stripe (PCI compliant)

6. Data Sharing and Disclosure

We do not sell your personal information. We may share information with:

• Service providers (payment processing, hosting, email services)
• School administrators (for school accounts)
• Law enforcement when required by law

7. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Data portability
• Withdraw consent at any time

To exercise these rights, please contact us at privacy@getmathstar.com or use our Data Request Form.

8. Cookies

We use cookies to enhance your experience. For more information, please see our Cookie Policy.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place through standard contractual clauses approved by the European Commission.

10. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. When you delete your account, we will delete your personal information within 30 days, except where we are required to retain it for legal purposes.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions about this privacy policy, please contact us:

• Email: privacy@getmathstar.com
• Post: MathStar Ltd, 123 Maths Street, London, EC1A 1BB, United Kingdom
• Phone: 020 7946 0138